Frequently Asked Questions
Q
Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We can draw up an online assurance order for our new customers, which allows payment via major credit cards (MasterCard, Visa, etc.), PayPal, or T/T (Telegraphic Transfer).
Q
I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements, including dimensions, voltage, speed, and torque parameters.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant industry certifications. If you have additional certification requirements, we can apply for them to meet your market standards.
Q
How is your Quality Control?
We have professional quality checking staff at every stage of the production line. Once manufacturing is complete, we use dedicated testing machines to assess the motor. Our equipment includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Chambers, and Noise Testers.
Q
Can I get samples for testing before placing a formal order?
Yes, we support sample orders to help customers verify specifications and performance compatibility before committing to bulk production.