Frequently Asked Questions (FAQ)
Q Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for over 14 years.
Q What are the payment terms for new customers?
We can set up an online assurance order, which allows payment via credit card (Mastercard, Visa), PayPal, or T/T wire transfer.
Q If I cannot find a suitable motor on your website, can you customize it for me?
Yes, we can customize motor parameters, shaft shapes, and lengths according to our customers' specific requirements.
Q Do you have quality certifications for your motors?
Yes, we hold CE, FCC, ISO, and other relevant certifications. We can also apply for additional specific certificates if required by your region.
Q How do you manage product Quality Control?
We have specialized quality control personnel monitoring every production line process. Finished motors undergo comprehensive testing using advanced equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testers.
Q Can we request samples for testing before bulk orders?
Yes. Samples can be provided for validation and evaluation purposes to ensure our customized configurations meet your performance standards.