Frequently Asked Questions
Q1
Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2
What is the payment term for a new customer?
We can draw up an Online Assurance Order for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal or T/T, etc.
Q3
I cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements.
Q4
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
Q5
How is your Quality Control?
We have professional checking staff on every production line process. After finishing the whole motor, we have complete quality testing equipment to test the motor, such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise Tester, etc.
Q6
What info is needed to get a custom motor quote?
Please provide your technical requirements, including voltage, speed, torque, dimensions, shaft type, and your specific application scenarios, so we can suggest the best configuration.
KINOV Motor
